What is the return and exchange policy?
Thank you for shopping with us , if you have any questions about return or exchange keep reading for more information.
due to COVID19 our policies have changed. WE are not doing any returns at the place due to the virus and the safety of all of us. Keep in mind we keep everything sanitize , organized and keep in our packaging area. Due to COVID19 we aren't accepting any returns , unless your damaged you received is damaged, stained, etc etc.
Please send us a picture and your # order , name and tell us what's wrong with your item. We we reply as soon as possible and work something out with you. Please keep in mind that after receiving you have only 4 days to let us know what's wrong with your item. after the 4 days have passed we won't be able to help.
Additional non-returnable items:
White items , ANY body suits, bathing suits , SALE ITEMS, Jewelry, Gift cards
Available to return only if :
Items are In the same conditions we send it out. Original tags , no stains, Nothing must be washed or even shrunk , can't have any odor or damaged || shrunk or stretched out. item must be eligible for resale.
To complete your return:
Returns must include original receipt or a note including the following
- Full name the order was placed in / email
- How many items are you returning
- Order number
- Reason to why you are returning the item
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then we will email you with a code that will have the amount of the price your items you are returning so u can be able to exchange it for something else.
*Buyer will be responsible for paying return shipping costs. Shipping costs are non-refundable*
The time it may take for your returned product to reach us, may vary depending on your location. Please plan ahead for returns in order for them to reach us within the 9 day deadline.
If you are shipping items over $75, it is advised to use a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item(s) and are therefore not responsible for items lost during shipping.
Any further questions or concerns please feel free to contact us at
Please allow up to 12-48 hours for a reply
Thank you, Fashidekel
ship back to address below:
3525 w polk street phoenix az phoenix Arizona 85009